Tag Archives: Capgemini

Capgemini to acquire WNS

Capgemini, a global business and technology transformation partner, and WNS, a leading digital-led business transformation and services company, announced that they have entered into a definitive transaction agreement pursuant to which Capgemini will acquire WNS for a cash consideration of 76.50 USD per WNS share, which represents a premium of 28% to the last 90-day average[1] share price, of 27% to the last 30-day average1 share price and a premium of 17% to the last closing share price on July 3, 2025. Continue reading Capgemini to acquire WNS

Capgemini expands strategic partnership with Google Cloud to revolutionize CX across industries with agentic AI

Capgemini announced a strategic agentic AI initiative with Google Cloud to transform customer experience (CX) into a key value driver for clients. Building on its existing partnership, Capgemini will create industry-specific agentic AI solutions designed to handle customer requests across all communication channels (web, social, phone etc.) and improve employee productivity. Continue reading Capgemini expands strategic partnership with Google Cloud to revolutionize CX across industries with agentic AI

Capgemini Research Institute: AI-enabled customer interactions more than double since 2018

Artificial Intelligence (AI) has gone mainstream when it comes to customer interactions, according to a new report from the Capgemini Research Institute. More than half of customers (54%) have daily AI-enabled interactions with organisations – a significant increase from the 21% reported in Capgemini’s 2018 research on the subject. Continue reading Capgemini Research Institute: AI-enabled customer interactions more than double since 2018

Capgemini, in collaboration with Publicis.Sapient, to develop, deploy and maintain McDonald’s restaurant and digital technologies as a strategic provider

Capgemini, a global leader in consulting and technology services announced that it has signed a multi-year IT strategic provider agreement with McDonald’s Corporation. With support from Publicis.Sapient, another global leader in consulting services, Capgemini will be McDonald’s global IT strategic provider for restaurant and digital capabilities. Continue reading Capgemini, in collaboration with Publicis.Sapient, to develop, deploy and maintain McDonald’s restaurant and digital technologies as a strategic provider