CommunityWFM, one of the premier contact centre workforce management software solutions in the industry, is debuting its most recent software release to the public as an Opal Sponsor of the Zoomtopia 2023 conference. Continue reading CommunityWFM to Showcase Latest Release of its Contact Center Workforce Management Solution at Zoomtopia 2023
Tag Archives: CommunityWFM
CommunityWFM Enhances Contact Center Workforce Management with Multilingual, Security, and New Automation Capabilities
CommunityWFM, one of the leading solutions for contact centre workforce management (WFM) software, has launched a broad product update expanding upon the 5th generation release of their Essentials and Enterprise offerings. Continue reading CommunityWFM Enhances Contact Center Workforce Management with Multilingual, Security, and New Automation Capabilities
CommunityWFM Expands Community Everywhere™ Mobile App With New, Role-Specific Functionality
CommunityWFM, a leader in providing unified, cloud-based workforce management (WFM) solutions for contact centres, announced that it has expanded its Community Everywhere™ mobile app to extend the reach and value of the CommunityWFM solution. Continue reading CommunityWFM Expands Community Everywhere™ Mobile App With New, Role-Specific Functionality