Global AI-first cloud communications platform Infobip, which celebrates its 20th anniversary this year, is set to launch its AI-native fully managed solution AgentOS. The new platform builds on Infobip’s recently launched AI Agents, the intelligent foundation for autonomous customer communications. Continue reading Infobip is set to launch AgentOS to orchestrate autonomous AI-driven customer journeys at scale
Tag Archives: Infobip
BT and Infobip Expand Partnership to Deliver AI-Powered Communications
BT and Infobip have announced the global expansion of their partnership to deliver AI-powered advanced communication services to multinational businesses worldwide. Continue reading BT and Infobip Expand Partnership to Deliver AI-Powered Communications
NEXT Partners with Infobip to Enhance Fraud Detection and Messaging Experiences
Global cloud communications platform Infobip has partnered with NEXT plc, the leading UK-based clothing brand, to bolster customer security and elevate the messaging experience for the retailer’s customers. Continue reading NEXT Partners with Infobip to Enhance Fraud Detection and Messaging Experiences
Infobip integrates Google Vertex AI into RCS to offer conversational AI
Global communications platform Infobip now offers businesses and brands access to conversational AI and AI-enabled chatbots on RCS Business Messaging through a new integration with Google Vertex AI. Continue reading Infobip integrates Google Vertex AI into RCS to offer conversational AI
New research reveals paradigm shift in customer experience
New research from global cloud communications platform Infobip reveals how conversational customer experiences and generative AI developments have created a long-lasting impact for how people and brands interact. Continue reading New research reveals paradigm shift in customer experience
Yellow.ai and Infobip partner to elevate conversational experience globally with Gen AI-powered customer support automation
Yellow.ai, a global leader in generative AI-powered customer service automation, announced its strategic partnership with global cloud communications platform Infobip to enable enterprises with AI-powered customer support and deliver elevated customer experiences. Continue reading Yellow.ai and Infobip partner to elevate conversational experience globally with Gen AI-powered customer support automation