Level AI, a pioneer in advanced AI technologies for customer-facing teams and Gartner Cool Vendor, announced the release of VoC Insights, a ground breaking generative AI solution set to disrupt the customer experience management landscape — a market sized at $17B — by redefining the way enterprises capture Voice of the Customer (VoC) data. Continue reading Beyond Surveys: How Level AI Is Reshaping Voice of the Customer Programs with Generative AI
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Level AI Introduces the Future of Customer Service with First-of-its-Kind Generative AI Solution, AgentGPT
Level AI, the leader in advanced conversation intelligence solutions for the contact centre announced a game-changing generative AI product. AgentGPT is a secure, omniscient generative AI system for customer service teams, trained on a client’s proprietary customer conversational data. Continue reading Level AI Introduces the Future of Customer Service with First-of-its-Kind Generative AI Solution, AgentGPT