Tag Archives: LivePerson

Market Research

New research warns of emerging “AI Gap” between brands and consumers

LivePerson, the global leader in enterprise conversations, released the results of its State of Customer Conversations 2024 report. The annual report surveyed thousands of business leaders and consumers across the world about artificial intelligence (AI), automation, and chatbots. Continue reading New research warns of emerging “AI Gap” between brands and consumers →

Technology

LivePerson launches suite of Conversational Intelligence solutions to accelerate digital and contact centre transformation

LivePerson, a global leader in conversational AI, announced the launch of its Conversational Intelligence suite of capabilities, as well as its enterprise managed services solution, LP 360. Continue reading LivePerson launches suite of Conversational Intelligence solutions to accelerate digital and contact centre transformation →

Technology

LivePerson Marketplace puts conversations at the centre of your business via innovative integrations and apps

LivePerson announced the launch of LivePerson Marketplace, a hub for cutting-edge integrations that extend the capabilities of the company’s award-winning Conversational Cloud. With an array of apps built by LivePerson and its trusted partners, LivePerson Marketplace empowers businesses to unlock the full potential of AI-powered conversations at massive scale. Continue reading LivePerson Marketplace puts conversations at the centre of your business via innovative integrations and apps →