NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions announced that the NVM Platform has won a TMC Communications Solutions Products of the Year Award.

TMC is a global, integrated media company and leading source of news for the communications and technology industries. One of TMC’s most coveted awards, the Communications Solutions Products of the Year Award honours exceptional products and services that facilitate voice, data, and video communications that were brought to market or greatly improved upon in the last 12 months.

“Congratulations to NewVoiceMedia for being honoured with a Communications Solutions Product of the Year Award”, said Rich Tehrani, TMC CEO. “The NVM Platform is truly an innovative product and is amongst the best communications products and services available in 2018. I look forward to continued excellence from NewVoiceMedia in 2018 and beyond”.

NVM’s global cloud telephony platform is an intelligent, multi-tenant contact centre and inside sales solution that joins up all communications channels and plugs straight into an organisation’s CRM software for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NVM ensures complete flexibility, scalability, and reliability.

“We are honoured to be recognised as a Communications Solutions Product of the Year”, says John Eng, Chief Marketing Officer at NewVoiceMedia. “The award-winning NewVoiceMedia cloud contact centre platform is helping companies worldwide transform their sales performance and deliver a more emotive customer experience, and this achievement underscores our commitment to help businesses looking to improve and compete on CX”.