PolyAI announced the launch of three new agentic AI roles — QA Agents, Analyst Agents, and Builder Agents — expanding its platform beyond front-line automation to create an always-on, always-improving team for the contact centre. Continue reading PolyAI launches agentic AI team to drive CX insights and growth
Tag Archives: PolyAI
PolyAI unveils Agent Studio
PolyAI, a leading provider of AI agents for enterprise customer service, announced the launch of its latest version of Agent Studio, the world’s only voice-first omnichannel platform for conversational AI, offering enterprises full control and transparency over AI agents. Continue reading PolyAI unveils Agent Studio
AVANT and PolyAI Announce Strategic Partnership
AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, announced a strategic partnership with PolyAI, a pioneer in voice AI and lifelike automation solutions for the contact centre. Continue reading AVANT and PolyAI Announce Strategic Partnership
Voice Assistant Builder PolyAI Closes $50 Million in Series C round
PolyAI, a leading global provider of enterprise voice assistants, has raised $50 million in a Series C round of funding. Continue reading Voice Assistant Builder PolyAI Closes $50 Million in Series C round
Route 101 and PolyAI Join Forces to Transform Customer Engagement with Advanced AI Technology
Route 101, a leading provider of contact centre technology and customer engagement solutions, is thrilled to announce a strategic partnership with PolyAI, a trailblazing innovator in AI-powered voice assistants. Continue reading Route 101 and PolyAI Join Forces to Transform Customer Engagement with Advanced AI Technology
PolyAI Names Kyle DiPentima as Chief Revenue Officer, Expands Global Client List Deploying Customer-Led Voice Assistants
PolyAI, a leading provider of enterprise ready customer-led voice assistants, has announced the appointment of Kyle DiPentima to the net new role of Chief Revenue Officer. Continue reading PolyAI Names Kyle DiPentima as Chief Revenue Officer, Expands Global Client List Deploying Customer-Led Voice Assistants