Leading voice and rights charity VoiceAbility, has announced the launch of a neurodiversity-focused customer experience (CX) solution, marking a significant step forward in making essential support services more accessible to neurodivergent individuals. Continue reading VoiceAbility and Sabio Launch Neurodiversity-Focused Customer Experience Solution
Tag Archives: Sabio
Holiday Headaches Vanish Following Launch of Sabio’s New Contact Centre Offering
Sabio Group, the digital customer experience (CX) transformation specialist, has announced the launch of a new offering aimed at tackling how contact centres manage employee leave requests. Continue reading Holiday Headaches Vanish Following Launch of Sabio’s New Contact Centre Offering
Fire Safety Leader Extinguishes Customer Service Woes with Sabio’s AI-Powered Analysis Solution
Churches Fire & Security, the UK’s only fully integrated fire safety company, has successfully transformed its customer service operations through an innovative AI-powered analysis programme, revealing insights about customer behaviour and creating significant opportunities for automation. Continue reading Fire Safety Leader Extinguishes Customer Service Woes with Sabio’s AI-Powered Analysis Solution
Sabio Group secures multi-year contract with Journeycall, part of ESP Group
Sabio Group, the digital customer experience (CX) transformation specialist, has secured a multi-year contract with Journeycall to support its digital transformation strategy. Continue reading Sabio Group secures multi-year contract with Journeycall, part of ESP Group
Sabio Group Secures Place on UK government’s G-Cloud framework
Sabio Group has secured its place on the UK’s G-Cloud 13 framework which is managed by Crown Commercial Service. The digital customer experience (CX) transformation specialist has been awarded a Framework Contract on the 13th iteration of G-Cloud, officially being recognised as a Cloud Software and Cloud Support supplier. Continue reading Sabio Group Secures Place on UK government’s G-Cloud framework
Customer Experience Research from Sabio Group Shows Significant Shift to Digital Channels and AI
Sabio Group unveiled the findings of its latest market survey that highlights how the COVID crisis has led to a period of pivotal change for businesses, employees and consumers. Driven by necessity, businesses condensed technology transformations from years to weeks and consumers switched to new, faster and more efficient, channels of engagement. Continue reading Customer Experience Research from Sabio Group Shows Significant Shift to Digital Channels and AI