Tag Archives: ShoreTEl

Mitel Completes Acquisition of ShoreTel

Mitel® announced the completion of its acquisition of ShoreTel. With this addition, Mitel has accelerated its move-to-the-cloud strategy, shifting into the #2 market share position for UCaaS (Unified Communications as a Service) globally* as customers worldwide look for cloud and cloud-capable solutions to digitally transform their businesses. Continue reading Mitel Completes Acquisition of ShoreTel

Mitel announces definitive agreement to acquire ShoreTel

Mitel (Nasdaq: MITL) (TSX: MNW) and ShoreTel (Nasdaq:SHOR) today announced that they have entered into a definitive merger agreement pursuant to which Mitel will acquire 100% of the outstanding shares of ShoreTel common stock in an all-cash transaction at a price of $7.50 per share, or a total equity value of approximately $530 million and a total enterprise value of approximately $430 million. The purchase price represents a 28% premium to ShoreTel’s closing share price on July 26, 2017. Continue reading Mitel announces definitive agreement to acquire ShoreTel

SJS Solutions’ Visual Contact Center Solution Now Available with ShoreTel Connect Contact Center

PRESS RELEASE: SJS Solutions have successfully developed, tested and deployed their visual communications solution Optymyse on the ShoreTel Connect™ solution. Optymyse is an ‘information hub’ that connects every critical piece of information about a call or contact center to everyone, on any device. Operating within the ShoreTel TechConnect™ program, SJS worked closely with the ShoreTel team to ensure their contact center offering gives customers the tools needed to run a successful and efficient contact center. Continue reading SJS Solutions’ Visual Contact Center Solution Now Available with ShoreTel Connect Contact Center

TMC Names ShoreTel Connect a 2016 Communications Solution Product of the Year Award Winner

PRESS RELEASE: ShoreTel® announced that TMC, a global, integrated media company, has awarded ShoreTel Connect™ a 2016 Communications Solution Product of the Year award. ShoreTel Connect is a unique, single solution and user interface that provides business communications from the cloud, onsite or a hybrid combination of both. Continue reading TMC Names ShoreTel Connect a 2016 Communications Solution Product of the Year Award Winner

GetApp Releases its list of the top 25 Call Center apps for Q3 2016

PRESS RELEASE: GetApp’s newly released Q3 2016 ranking of the top cloud-based Call Center applications has once again put Vocalcom at the top of the list by a large margin, while Talkdesk and Shoretel battled it out for second and third, respectively, with only 3 points separating the two. Continue reading GetApp Releases its list of the top 25 Call Center apps for Q3 2016

Milwaukee Brewers Add ShoreTel Communications System to Line-Up

GuidelinBrnd_DsgnGd_120602.qxdPRESS RELEASE: ShoreTel® announced the Milwaukee Brewers® are relying on a ShoreTel solution to increase employee productivity and improve communications between staff and fans. The team decided to replace their 16-year-old communications system and evaluated several VoIP providers. The Brewers selected a ShoreTel solution for its ease of management, robust telephony and other tools available to all users, and native CRM integration. Continue reading Milwaukee Brewers Add ShoreTel Communications System to Line-Up

ShoreTel Launches Cloud-based Voice Service in Australia

GuidelinBrnd_DsgnGd_120602.qxdPRESS RELEASE: ShoreTel® launched ShoreTel Hosted Voice in Australia. ShoreTel Hosted Voice is a fully managed IP telephony hosted solution offering voicemail, unified messaging, click to dial, mobility and audio conferencing services, with optional services available such as contact centre, call recording and toll-free numbers. Continue reading ShoreTel Launches Cloud-based Voice Service in Australia

ShoreTel Connect CLOUD Enables Non-Profit NJ SHARES to Deliver Exceptional Customer Service

GuidelinBrnd_DsgnGd_120602.qxdPRESS RELEASE: ShoreTel® announced that non-profit NJ SHARES is a new ShoreTel Connect™ CLOUD customer. A ShoreTel customer since 2010, NJ SHARES is now running ShoreTel Connect CLOUD for its employees, providing enhanced communications features along with more robust reporting capabilities. Continue reading ShoreTel Connect CLOUD Enables Non-Profit NJ SHARES to Deliver Exceptional Customer Service

ShoreTel Now Offers Enhanced Microsoft Skype for Business Integration for Mid-market and Enterprise Customers

GuidelinBrnd_DsgnGd_120602.qxdPRESS RELEASE: ShoreTel® has enhanced its integration to Microsoft Skype for Business with a new plug-in that embeds telephony controls inside the Skype for Business client. “ShoreTel Telephony for Microsoft” enables ShoreTel phone system customers who use the Skype for Business client to have robust phone controls at their fingertips. Continue reading ShoreTel Now Offers Enhanced Microsoft Skype for Business Integration for Mid-market and Enterprise Customers

ShoreTel Adds Aruba to TechConnect Program

PRESS RELEASE: ShoreTel® announced that Aruba, a Hewlett Packard Enterprise (HPE) company, has joined the ShoreTel TechConnect™ program and now has solutions certified with the ShoreTel Connect™ product portfolio. Adding Aruba to the ShoreTel TechConnect program extends the long-standing relationship ShoreTel has had with HPE and delivers greater value for customers through verified applications and devices. TechConnect is a global technology and developer partner program that extends ShoreTel solution capabilities beyond its current product portfolio. Continue reading ShoreTel Adds Aruba to TechConnect Program