Talkdesk®, Inc., a global provider of AI-powered CX technology that serves enterprises of all sizes, announced that German airline Condor has selected Talkdesk to bring its contact centre platform in-house and enhance its customer experience through a modern, unified approach. Continue reading Condor Chooses Talkdesk to Modernize and Unify Its Customer Experience
Tag Archives: Talkdesk
Talkdesk AI Agents for Retail Delivers Industry-Tailored Agentic AI Capabilities to Enhance Autonomous, Hyper-Personalized Customer Experience at Scale
Talkdesk®, Inc., a global provider of AI-powered CX technology that serves enterprises of all sizes, announced Talkdesk AI Agents for Retail, introducing agentic AI capabilities that bring autonomous, intelligent automation to retail customer service operations. Continue reading Talkdesk AI Agents for Retail Delivers Industry-Tailored Agentic AI Capabilities to Enhance Autonomous, Hyper-Personalized Customer Experience at Scale
Talkdesk integrates agentic artificial intelligence across its portfolio
Talkdesk®, Inc., a global provider of AI-powered CX technology that serves enterprises of all sizes, announced the integration of agentic AI across its entire AI platform, now branded as Talkdesk Ascend AI™. Continue reading Talkdesk integrates agentic artificial intelligence across its portfolio
The Dennemeyer Group selects Talkdesk to streamline its CX
Talkdesk®, a global provider of AI-powered CX technology that serves enterprises of all sizes, announced that Dennemeyer, an intellectual property (IP) full-service provider managing over three million IP rights of over 8,000 customers globally, has chosen Talkdesk to streamline its CX. Continue reading The Dennemeyer Group selects Talkdesk to streamline its CX
Talkdesk and Cognizant team up to accelerate AI-powered customer experience
Talkdesk®, a global provider of AI-powered CX technology that serves enterprises of all sizes, announced a new collaboration with Cognizant to accelerate AI-powered CX transformation. Continue reading Talkdesk and Cognizant team up to accelerate AI-powered customer experience
Talkdesk announces a deepening partnership with Verint
Talkdesk®, a global AI-powered contact centre leader for enterprises of all sizes, announced an expanded partnership with Verint® to provide automated workforce management (WFM) to contact centres with a new Verint Workforce Management™ for Talkdesk offering. Continue reading Talkdesk announces a deepening partnership with Verint