Tag Archives: Talkdesk

Companion Protect Pet Insurance to strengthen contact centre operations with Talkdesk CX Cloud

Talkdesk® announced Companion Protect™ selected Talkdesk CX Cloud™, an end-to-end contact centre solution on a single platform as its contact centre provider. Talkdesk CX Cloud will enable Companion Protect, a leading pet health insurance company, to create a seamless customer experience for pet parents. Continue reading Companion Protect Pet Insurance to strengthen contact centre operations with Talkdesk CX Cloud

Talkdesk Raises $100 Million to Power the Contact Centre of the Future

Talkdesk, the fastest growing Contact Centre as a Service provider announced $100 million in Series B funding led by Viking Global Investors with participation from existing investor DFJ. As the largest round ever raised for a private company in the contact center industry, the funding is strong validation of the company’s current performance and future potential. Continue reading Talkdesk Raises $100 Million to Power the Contact Centre of the Future

Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations

Talkdesk, a leading intelligent contact center cloud platform, announced Talkdesk for Sales, a new offering for inside sales teams designed to drive more productive prospect conversations. Powered by AI, the Talkdesk for Sales product suite includes SalesAssistTM, power dialing, voicemail drop, local presence, Salesforce Sales Cloud integration, and more. Continue reading Talkdesk Launches AI Powered Product to Drive Better Inside Sales Conversations