Zappix has added Outbound Engagement tools to its already customer focused digital self-service platform, creating a comprehensive solution for businesses looking to reduce no-shows, automate client outreach, and digitize customer experience. The solution helps enterprises improve the bottom-line through increased productivity and reduced costs. Continue reading Zappix Announces New Outbound Engagement Solution to Help Customers Improve Business Outcomes →

Zappix, the leader in Visual IVR, On-Demand Mobile, and Mobile App Authoring technology for Customer Service, announced an enhanced Agent Dashboard as part of its Visual IVR platform. The Zappix system allows companies of any size to provide customers with a multi-platform, omni-channel, mobile Visual IVR experience via an iPhone, android or web app. Continue reading Zappix Announces Visual IVR Enhanced Agent Dashboard →