Alvaria, a leading provider of compliance-first contact centre software, announces that it has teamed up with Zoom, a global leader in communication technology, to empower contact centres with innovative tools for enhancing customer engagement and operational efficiency. Continue reading Alvaria Teams Up with Zoom to Enhance Customer Engagement and Compliance in Contact Centres
Tag Archives: Zoom
Zoom and Mitel announce strategic partnership
Zoom and Mitel, a global leader in business communications, announced a strategic partnership designed to empower enterprises worldwide with a unique hybrid cloud solution that combines Zoom Workplace and Zoom AI Companion with Mitel’s flagship communication platforms in a modern, deeply integrated communication experience. Continue reading Zoom and Mitel announce strategic partnership
Zoom Workplace now generally available
Zoom announced the general availability of Zoom Workplace, the company’s AI-powered collaboration platform, including new features to help users reimagine teamwork, facilitate connections, and improve productivity — all within the Zoom experience users trust and love. Continue reading Zoom Workplace now generally available
Journey.ai and Zoom Announce Partnership to Revolutionize Contact Center Security and Customer Experience
Journey.ai, a pioneering cybersecurity software company, and Zoom, an AI-powered, open collaboration and customer experience platform, are excited to announce a partnership aimed at transforming security and customer experience in contact centres. Continue reading Journey.ai and Zoom Announce Partnership to Revolutionize Contact Center Security and Customer Experience
Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences
Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. Continue reading Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences
Zoom delivers AI-powered customer experiences at an unmatched value for companies of every size
Zoom Video Communications, Inc., announced enhancements across its AI-powered customer experience (CX) suite and new pricing plans that are expected to be available in the coming weeks. Continue reading Zoom delivers AI-powered customer experiences at an unmatched value for companies of every size