Avaya announced that Vectra S.A, one of Poland’s largest multimedia companies, has implemented Avaya’s customer engagement solutions to transform the customer experience for nearly one million subscribers. By deploying Avaya’s omnichannel contact center solution, Vectra can deliver a seamless and consistent experience to its subscribers, enhance service quality levels and optimize the efficiency levels of its team. Continue reading Vectra S.A. Transforms Customer Experience with Avaya
Daily Archives: January 25, 2018
Wipro takes minority stake in Harte Hanks, an omni-channel marketing services leader
Wipro, a leading global information technology, consulting and business process services company and Harte Hanks announced that Wipro LLC (a wholly owned subsidiary of Wipro Limited) will invest $9.9 million in Harte Hanks and both companies will expand their existing partnership to offer end-to-end marketing technology services to customers. Continue reading Wipro takes minority stake in Harte Hanks, an omni-channel marketing services leader
Creative Virtual Named Best Self-Service Solutions Provider in the UK Corporate Excellence Awards
Creative Virtual was recently named ‘Best Self-Service Solutions Provider 2017’ in Corporate Vision Magazine’s UK Corporate Excellence Awards 2017. Winners were officially announced in early 2018. Continue reading Creative Virtual Named Best Self-Service Solutions Provider in the UK Corporate Excellence Awards