Parseq, the business process outsourcer has started the year on a high, securing four new contracts for its Finance and Administration division worth £1.8 million. To support the significant growth, the business has invested £275,000 in new technology, software and onsite upgrades, with plans to raise its headcount of specialist staff by 15.
The company’s Finance and Administration arm provides bespoke, technology driven back office solutions to clients operating in the private and public sectors.
The new contracts will see Parseq deliver advanced document management, data capture and cheque and invoice processing services from its secure base in South Yorkshire, Hellaby.
Parseq’s growing client roster includes FTSE 100 financial services companies, big six energy providers and a number of local authorities.
The contract wins build on a successful 2017 for its Finance and Administration division. It was nominated for two prestigious Document Manager Awards and bolstered its senior team with the appointment of Jenny Dearman as head of operations.
Craig Naylor-Smith, managing director of Parseq’s Finance & Administration Division, said: “It’s fantastic to start the year on such a high note. The investments we’ve made to meet this new demand will ensure we’re perfectly positioned to deliver the back-office efficiencies that have a measurable impact on our clients’ bottom lines.
“It also represents the continuing hard work and dedication of our people and the great successes we achieved last year. As we begin 2018 in earnest, I’m confident this upward trajectory will continue.
“Our longest client relationships extend over four decades, so we’re looking forward to developing partnerships old and new, working together to drive sustainable growth.”
In 2017 alone, Parseq’s Finance and Administration division processed over 25 million customer correspondences, and handled over £15bn in electronic payments.
Parseq employs 2,000 across five sites in the UK, with international partnerships extending across six continents. In addition to its Finance and Administration capabilities, the company also provides advanced Contact Centre services, processing over 70 million calls annually.