Verint Only Company Recognized by Gartner in Both 2018 Magic Quadrants for the CRM Customer Engagement Center and Workforce Engagement Management

Verint®, The Customer Engagement Company™, announced its inclusion in the newly published Magic Quadrant for the CRM Customer Engagement Center report by Gartner. In addition to being recognized in this report, the firm also named Verint a Leader in its Magic Quadrant for Workforce Engagement Management* research earlier this year. Continue reading Verint Only Company Recognized by Gartner in Both 2018 Magic Quadrants for the CRM Customer Engagement Center and Workforce Engagement Management

Polycom Launches New Cloud Services So Customers Can Measure and Manage Their Meeting Room Technology

Polycom unveiled its unified cloud solutions strategy, Polycom Cloud Services, and released Polycom Device Management Services (PDMS). This service provides new capabilities to enterprise customers to manage and measure their telephony devices. Continue reading Polycom Launches New Cloud Services So Customers Can Measure and Manage Their Meeting Room Technology