PRESS RELEASE: Prysm, Inc., a leading digital workplace platform provider announced the appointment of Tom Blenkin who will lead the company’s European region as vice president of sales. Blenkin brings with him an industry-proven track record with more than 10 years of experience working in the European software market. Continue reading Prysm Announces Tom Blenkin as Europe VP of Sales →

PRESS RELEASE: Based on its recent analysis of the contact center software market, Frost & Sullivan recognizes Virtual Hold Technology (VHT) with the 2017 North America Frost & Sullivan Award for New Product Innovation. Continue reading VHT Wins Top Honors from Frost & Sullivan for Enhancing Contact Center Customer Engagement with its Innovative Software Suite, VHT Navigator™ →

PRESS RELEASE: Teleopti, a global provider in workforce management (WFM) solutions, announced that it has achieved the highest ratings for customer satisfaction in the 2017 WFM Product and Market Report by DMG Consulting LLC. This is the 3rd year in a row that Teleopti has been named a top WFM provider by the analyst firm, consistently receiving high scores from satisfied customers. Continue reading Teleopti continues to be a leader for vendor satisfaction in DMG Consulting’s 2017 WFM report →