Together Housing Association partners with Rant & Rave to capture real-time feedback

Rant&Rave-GreyTogether Housing Association, has partnered with Rant & Rave, the UK leader in real-time customer engagement technology, to enable the business to respond to customers more rapidly and gain deeper customer insight. Together Housing Association is a leading housing association in the north of England, owning and managing more than 37,000 homes. Continue reading Together Housing Association partners with Rant & Rave to capture real-time feedback

Strongest quarter in five years for private sector outsourcing market

PRESS RELEASE: The UK’s private sector outsourcing market recorded its strongest quarterly performance in five years in Q1, with businesses agreeing deals worth £2.42 billion, according to the Arvato UK Outsourcing Index. The research, compiled by business process outsourcing (BPO) partner Arvato and industry analyst NelsonHall, revealed the largest private sector spend since Q4 2011 (£4.04 billion) as companies ramped-up investment in digital transformation. Continue reading Strongest quarter in five years for private sector outsourcing market