Leading global customer experience expert Webhelp has celebrated 740 years of dedicated customer service from a total of 66 colleagues at a gala dinner at Cameron House Hotel, Loch Lomond, on Saturday, May 6.

The colleagues, from sites in Falkirk, Dearne Valley, Kilmarnock, Dunoon and Rothesay, were rewarded for 10, 15 and 20 years of service to the business, its clients and their customers.

Webhelp’s chief operating officer, Andy Doig, was on hand to present the awards. He said: “I am tremendously proud to be able to recognise 66 people from within our business for at least 10 years of hard work and dedication.

“Sometimes people have the impression that contact centre work is just something you do until a better option comes along. This is proof that people can build genuinely satisfying and rewarding careers with Webhelp and in the contact centre industry.

“The people we have recognised tonight work in different parts of the business, from customer service advisors to bid solution managers, and this shows that there is a range of career options available to people at Webhelp.

“Our people are our most important asset and Webhelp is extremely grateful to these 66 role models for their commitment and support. I look forward to celebrating with them again in another five years!”

Almost 50 of the Long Service Award winners and their partners attended a special evening at the famous Cameron House Hotel on the shores of Loch Lomond, hosted by Andy Doig and Webhelp’s People Director, Gillian Campbell.

They were given a certificate, a £40 voucher to spend at Cameron House Hotel and vouchers for £100 (for 10 years’ service), £150 (for 15 years’ service) or £200 (for 20 years’ service) each.

The full list of recipients is:

20 years’ service

Carol Park – Contact centre associate – Rothesay
Kevin Sayers – Enterprise architect – Rothesay

15 years’ service

Lesley Barbour – Team leader – Falkirk
Graeme Evans – Team leader – Falkirk
Maxine Jack – Contact centre associate – Falkirk
Barbara Kane – Team leader – Falkirk
Lauren McMillan – Team leader – Falkirk
John McVey – Contact centre associate – Falkirk
David Robertson – Facilities contracts manager – Falkirk
Louise Sherrit – Team leader – Falkirk

Marianne Colquhoun – Contact centre associate – Dunoon
Sarah Cox – Team leader – Dunoon
Sheila Hodgson – Team leader – Dunoon

Martin Lilley – Contact centre associate – Rothesay

10 years’ service

Daniel Harrop – Deputy team leader – Dearne Valley
David Nixon – Contact centre associate – Dearne Valley
Gavin Morris – Contact centre associate – Dearne Valley
Janine Ball – Contact centre associate – Dearne Valley
Karen Smith – Contact centre associate – Dearne Valley
Kelly Wraight – Contact centre associate – Dearne Valley
Kier Jeffrey – Contact centre associate – Dearne Valley
Lisa Burd – Contact centre associate – Dearne Valley
Louise Holden – Contact centre associate – Dearne Valley
Michelle McDonald – Contact centre associate – Dearne Valley
Patricia Bramhall – Contact centre associate – Dearne Valley
Patricia Gee – Contact centre associate – Dearne Valley
Kirsty McSweeney – Quality co-ordinator – Dearne Valley
Robert Pellegrin – Contact centre associate – Dearne Valley
Stephanie May – Contact centre associate – Dearne Valley
Stephen Murphy – Contact centre associate – Dearne Valley
Susan Thompson – Contact centre associate – Dearne Valley
Terry Mason – Contact centre associate – Dearne Valley
Roy Taylor – Deputy team leader – Dearne Valley
Thomas Aram – Contact centre associate – Dearne Valley
Zyla Hussain – Contact centre associate – Dearne Valley

Derek Anderson – Head of performance optimisation – Falkirk
Caroline Arnott – Contact centre associate – Falkirk
Michelle Bell – Contact centre associate – Falkirk
Freda Bramham – Contact centre associate – Falkirk
Lianne Campbell – Customer experience manager – Falkirk
Brian Hastings – UK financial controller – Falkirk
Richard Kelly – Team leader – Falkirk
Christine MacKay – Contact centre associate – Falkirk
Anne McIntosh – Contact centre associate – Falkirk
Gemma-Louise Miele – Team leader – Falkirk
Graham Scott – Bid and solutions manager – Falkirk
Michael Whitsed – Operations manager – Falkirk

Frances Blackshaw – Contact centre associate – Kilmarnock
Gillian Bland – Team leader – Kilmarnock
Marion Gilchrist – Contact centre associate – Kilmarnock
Rodger King – L&CD business partner – Kilmarnock
Darran Logie – Contact centre associate – Kilmarnock
Andrew McIntyre – Senior IT technician – Kilmarnock
Robert Paterson – Contact centre associate – Kilmarnock
Amanda Burns – Operational support co-ordinator – Kilmarnock
Gary Strachan – Operations manager – Kilmarnock
Cherie Templeton – Deputy operations manager – Kilmarnock
Fiona Wallace – Contact centre associate – Kilmarnock

John Bommer – Contact centre associate – Rothesay
Thomas Hood – Contact centre associate – Rothesay
Margaret Lamont – Contact centre associate – Rothesay
Kathleen Rodger – Contact centre associate – Rothesay

Susan Bouyer – Contact centre associate – Dunoon
Francesca Flint – Contact centre associate – Dunoon
David Miller – Contact centre associate – Dunoon