YFM Equity Partners (YFM), the specialist private equity fund manager, has made an investment into 4net Technologies Ltd (4net) to support the continued growth of the business through new product and market development. YFM’s investment is the fourth investment from its YFMEP 2016 Fund. Continue reading 4net Technologies takes investment from YFM
Daily Archives: September 22, 2017
Coveo Announces Early Access of Coveo for Microsoft Dynamics 365 for Customer Service and Sales, Injecting AI-Powered Search into an Industry Leading CRM for Enterprises
Coveo announced the Early Access release of Coveo for Microsoft Dynamics 365, for use in customer service and sales departments. Coveo was recently recognized in the Gartner Magic Quadrant for Insight Engines as one of the highest for execution and furthest for innovation in the leaders quadrant; and was named a leader in The Forrester Wave™: Cognitive Search and Knowledge Discovery Solutions, Q2 2017. Continue reading Coveo Announces Early Access of Coveo for Microsoft Dynamics 365 for Customer Service and Sales, Injecting AI-Powered Search into an Industry Leading CRM for Enterprises
Interactions Featured in DMG Consulting’s First Intelligent Virtual Agent Product and Market Report
Interactions, LLC, a leading provider of Intelligent Virtual Assistants (IVAs) for enterprise customer care, announced it was recognized by DMG Consulting as one of seven innovative vendors featured in the firm’s inaugural Intelligent Virtual Agent Product and Market Report. Continue reading Interactions Featured in DMG Consulting’s First Intelligent Virtual Agent Product and Market Report
Air Canada chooses Glassbox to Optimise its Digital Customer Channels
Glassbox announces that its industry-leading digital record, replay and analytics technology has been chosen by Air Canada to optimise its mobile applications. Continue reading Air Canada chooses Glassbox to Optimise its Digital Customer Channels