Conversica, the leader in conversational AI for business, announced a record-breaking first half of the company’s fiscal year, with accelerated growth in bookings and revenue, major new capabilities in its AI platform, significant additions to the company’s management team, and continued acknowledgement of its leadership through industry awards and analyst recognition. Continue reading Conversica Delivers Record Growth and Innovation as the Leader in Conversational AI for Business
Daily Archives: September 1, 2017
eg solutions five-year master supplier agreement signed with a leading provider of business process management in the UK
eg solutions plc, the back-office workforce optimisation company, is pleased to announce that it has entered into a five-year Master Supplier Agreement (the “Agreement”) with a leading provider of business process management in the UK. Continue reading eg solutions five-year master supplier agreement signed with a leading provider of business process management in the UK
Surprise, Surprise: CRM Isn’t So Bad After All
The top reasons that organizations dislike their CRM system are well chronicled: too much time spent on manual data entry, a clunky user interface that is hard to use, extra features that provide limited value, and a record-keeping system that doesn’t move deals forward. However, maybe we’ve been a little too hard on CRM. Continue reading Surprise, Surprise: CRM Isn’t So Bad After All
International Manufacturer of Consumer Technology Selects Five9 to Enhance Customer Service Capabilities
Five9 announced that it has been selected by a leading international consumer technology manufacturer to address the company’s customer service and sales efforts. Providing cutting-edge solutions to consumers, the move to Five9 allows the manufacturer to provide an amazing customer experience, regardless of the type of interaction. Continue reading International Manufacturer of Consumer Technology Selects Five9 to Enhance Customer Service Capabilities
Hallmarking a Decade of Partnership, Parseq and Top Image Systems Expand Joint SaaS Business with New Contract
Top Image Systems, a global innovator of intelligent content processing solutions, and Parseq, one of the leading business process outsource service providers in the UK, announce that in 2017 the two companies have signed a new seven-figure contract for the next four years for eFLOW® platform licenses across Parseq service offerings. Continue reading Hallmarking a Decade of Partnership, Parseq and Top Image Systems Expand Joint SaaS Business with New Contract
BT announces Business Platform-as-a-Service
BT announced details of a new “Business Platform-as-a-Service”, the first of its kind widely available in the market. The platform, called BT Personalised Compute Management System (PCMS), is designed to help companies speed up time-to-market for new digital services, disrupt their traditional business models and create new ways to grow. Continue reading BT announces Business Platform-as-a-Service