RevolutionCloud revolutionises how contact centres acquire and use technology

SVL Business Solutions, the UK’s most experienced provider of multimedia interaction recording and advanced contact centre applications, has launched RevolutionCloud, a new Contact-Centre-as-a-Service solution. This game-changing hosting platform eliminates the limitations of other systems by offering a flexible choice of applications from some of the world’s leading technology vendors that deliver the same high level of functionality as premise-based solutions. Continue reading RevolutionCloud revolutionises how contact centres acquire and use technology

Avaya Government Solutions Partners with Collab9 to Offer FedRAMPSM Cloud Service

Avaya Government Solutions, through its partnership with Collab9, announced that the Avaya Aura® Communication Manager unified communications (UC) product portfolio is now available as a Federal Risk and Authorization Management Program (FedRAMP) authorized solution, with an Authority To Operate (ATO) at the moderate level. Continue reading Avaya Government Solutions Partners with Collab9 to Offer FedRAMPSM Cloud Service

HubSpot Launches Seventh Global Office in Berlin, Europe’s Fastest-Growing Tech City

HubSpot, a leading CRM, marketing, sales, and customer experience platform, released today findings from a new survey that positions Berlin as the fastest-growing tech city in Europe, with the vast majority of respondents identifying the city as a burgeoning hub for startups and tech companies. HubSpot also celebrated the launch of its new Berlin office and EU data center, further solidifying its commitment to supporting the booming DACH market. Continue reading HubSpot Launches Seventh Global Office in Berlin, Europe’s Fastest-Growing Tech City