Altitude and Comways Announce AI-Powered Case Management for Omnichannel Customer Engagement

Altitude, a global provider of omnichannel solutions to deliver great customer experiences, and Comways, a provider of advanced integrated solutions for contact centers announced the integration of chatbots and voicebots on a powerful case management solution fully integrated with Altitude’s omnichannel customer interaction solutions. Continue reading Altitude and Comways Announce AI-Powered Case Management for Omnichannel Customer Engagement

8×8 Hires Marketing Industry Leaders to Accelerate Global Brand, Customer Demand and Revenue Growth

8×8 announced it has strengthened its global marketing organization with the recent appointments of three senior executives. Through the addition of industry leaders with deep marketing expertise, 8×8 is executing on its strategic initiatives to accelerate go-to-market efforts, advance global brand awareness, increase customer demand, and speed time to revenue for the company’s truly unified communications solutions. Continue reading 8×8 Hires Marketing Industry Leaders to Accelerate Global Brand, Customer Demand and Revenue Growth