Altitude, a global provider of omnichannel solutions to deliver great customer experiences, and Comways, a provider of advanced integrated solutions for contact centers announced the integration of chatbots and voicebots on a powerful case management solution fully integrated with Altitude’s omnichannel customer interaction solutions. Continue reading Altitude and Comways Announce AI-Powered Case Management for Omnichannel Customer Engagement
Daily Archives: October 12, 2017
Loway Switzerland announces a new partnership with Wazo unified communication platform
Loway, worldwide leading provider of solutions for call-centers, is glad to announce its successful integration with Wazo, the unified communications platform for business, based on Asterisk technology. Continue reading Loway Switzerland announces a new partnership with Wazo unified communication platform
Talkdesk Names Jon Heaps Vice President of Channels
Talkdesk, the leading platform for intelligent cloud-based contact centers announced that contact center channels sales executive, Jon Heaps joined the company as Vice President of Channels. Continue reading Talkdesk Names Jon Heaps Vice President of Channels
8×8 Hires Marketing Industry Leaders to Accelerate Global Brand, Customer Demand and Revenue Growth
8×8 announced it has strengthened its global marketing organization with the recent appointments of three senior executives. Through the addition of industry leaders with deep marketing expertise, 8×8 is executing on its strategic initiatives to accelerate go-to-market efforts, advance global brand awareness, increase customer demand, and speed time to revenue for the company’s truly unified communications solutions. Continue reading 8×8 Hires Marketing Industry Leaders to Accelerate Global Brand, Customer Demand and Revenue Growth