Avaya Powers Digital Transformation to Modernise the Customer Experience

With industry analysts forecasting unprecedented change for the Financial Services and Insurance (FSI) industry over the next three years, companies need a highly flexible, open and secure communications foundation with which they can confidently embrace the future. To that end, Avaya Customer Engagement Solutions hold the key for successfully navigating digital transformation initiatives, enhancing mobile services and incorporating emerging technologies. Continue reading Avaya Powers Digital Transformation to Modernise the Customer Experience

Unify Enhances Partner Program with Improved Digital Marketing Platform

As part of its drive to continually improve its Partner Program, Unify, the Atos brand for communications software and services, today announced new enhancements to its partner marketing platform, Digital Channel, that are designed to help partners optimise their digital marketing efforts with Unify. Continue reading Unify Enhances Partner Program with Improved Digital Marketing Platform

Revolabs Continues to Expand Unified Communications Leadership With Westcon

Revolabs®, Inc., a wholly owned subsidiary of Yamaha Corporation and part of the Yamaha UC department, today announced that Westcon Group European Operations Ltd. will distribute Revolabs’ entire unified communications (UC) product portfolio for teleconferencing, cloud and huddle room applications, including the new Yamaha CS-700 video sound collaboration system and the Skype for Business-certified Yamaha YVC-1000MS speakerphone, in Europe, the Middle East, and Africa (EMEA). Continue reading Revolabs Continues to Expand Unified Communications Leadership With Westcon

Zenith Technologies selects Workbooks CRM to support global growth

Workbooks announces that Zenith Technologies Ltd, leaders in delivering manufacturing software systems to Life Sciences companies globally, has chosen Workbooks CRM to help drive and manage business growth and provide an integrated platform for their new business sales, account management and marketing teams. Continue reading Zenith Technologies selects Workbooks CRM to support global growth

Promapp Unveils ‘Consumer-Style’ Star Rating System to Stimulate Process Improvement Culture

Promapp, a leading provider of cloud-based business process management (BPM) software, has unveiled a new star rating system that aims to boost collaboration and promote a healthy process culture. The new ‘consumer-style’ feature feeds off the success of tools used by firms such as TripAdvisor and Uber where users are given the opportunity to rate their experience and offer comments. Continue reading Promapp Unveils ‘Consumer-Style’ Star Rating System to Stimulate Process Improvement Culture