BroadSoft, a global market share leader in cloud business software for unified communication as a service (UCaaS), and provider of collaboration and contact center as a service (CCaaS), announces an enhanced HD meeting experience, mobile workstream collaboration and an additional SaaS deployment option to its flagship unified communications and collaboration application, UC-One.
“UC-One is our flagship unified communications application and we pride ourselves on being able to deliver an intuitive, seamless and high quality UC experience,” said Scott Hoffpauir, chief technology officer, Broadsoft. “The enhancements we are announcing today ensure that UC-One remains at the forefront of technological and workplace behavioral innovation.”
BroadSoft Meet: Enhances Remote and Guest Collaboration
BroadSoft Meet is a fully integrated, mobile and secure virtual meeting room that provides an intuitive and consistent meeting experience for all users of BroadSoft Business applications. Meet enables teams and their guests to collaborate with HD video, voice, screen sharing and messaging from any device. Meet delivers full HD 1080p at 20fps video and video switching at the desktop. Joining meetings is hassle free with just one click to join, without dial-in or passcode numbers needed. This open guest collaboration experience demonstrates the BroadSoft commitment to allow companies to extend teamwork and cross-company collaboration beyond the walls of their business. Read more here.
Mobile Workstream Collaboration: The Future of Mobile Productivity
The intuitive UC-One Connect mobile app has been updated with exciting new features that improve mobile worker productivity and workflows. The most significant enhancements include HD VoIP audio and video calling and a new web app landing page that enables customers to create a customized main screen on the UC mobile app to provide specialized capabilities for a particular function or vertical. For example, BroadSoft, created a new hospitality app that helps hotels deliver greater service to their guests. Find out more here.
Integration with Team-One and CC-One: Delivering a Unified User Experience
BroadSoft is committed to delivering a seamless user experience beyond just meetings. UC-One extensions in Team-One enable users to click-to call without leaving the workspace, and contact center agents using CC-One can easily reach out to back-office experts via click-to-call or chat. UC-One users will also soon be able to view and reply to workspace messages and access shared files from Team-One without leaving the UC experience.
UC-One SaaS: A New Deployment Option for BroadWorks
To speed time to market, minimize CAPEX and simplify management of UC-One, BroadSoft has created an additional deployment option for service provider BroadWorks customers, with the new UC-One SaaS offering. The SaaS offer includes an easy-to-brand microsite with collateral, end user self-activation, and a 30-day free trial and nurture program to address some of the key challenges that come with offering UC: initial deployment, branding, and the ongoing release of new features. The service is available in one simple package which includes all the essential collaboration capabilities, and can scale from small to large to meet the needs of any size business – at a competitive price.
Global Availability: Expand the Reach
UC-One is now offered in more than 30 countries, giving multinational enterprise customers access to secure, multi-language collaboration capabilities between global offices via a single, borderless platform, encrypting data in motion and at rest. UC-One is available in 38 countries and in 11 languages.
BroadSoft Business is a fully integrated portfolio of enterprise-ready cloud PBX, unified communications, team collaboration and contact center applications, delivered in the cloud providing contextual intelligence across the entire platform so users can access the information and apps they need in one place.