ConvergeOne, a leading IT services provider of collaboration and technology solutions, continues to change the collaboration landscape with its ConvergeOne Cloud Experience offering (C1CX). C1CX is a leading, collaboration-centric cloud experience that enables clients to simply and easily move to the cloud.
A secure, scalable and comprehensive cloud collaboration solution, C1CX spans Unified Communications (UC) and Contact Centers (CC) with a host of software applications, expert integration and professional services.
This solution brings forward ConvergeOne’s decades of technical expertise in deploying flexible and customized cloud environments with third party applications that are supported and managed by ConvergeOne.
ConvergeOne delivers its cloud technology offerings across a number of delivery models including on-premise, in private, public, or hybrid cloud, regardless of clients’ existing infrastructure. C1CX brings the power of the customer experience to the cloud through customized processes, workflows and best practices that meet specific client needs.
“ConvergeOne is positioned to help clients with their cloud migration strategy given its technical, services, and solution capabilities as well as its ability to efficiently aggregate cloud components into a seamless solution offering,” said Mark Langanki, Chief Technology Officer, ConvergeOne. “C1CX enables our clients to deliver all of their cloud communication services, from industry-leading technologies, including Avaya xCaaS and Cisco HCS, to end users and contact center agents in support of their customers. Furthermore, our strong partnerships with Verint, Calabrio, Nuance, Intelepeer and others empower ConvergeOne to provide best-in-class contact center cloud solutions to our clients.”
Backed by hundreds of certified ConvergeOne technical professionals, C1CX is built on trusted applications – delivering the performance, reliability, and efficiency customers have come to expect. ConvergeOne cloud solutions are efficient and scalable, rounded out with the ideal blend of OnGuard Managed Services, professional services, and security solutions needed to help customers achieve desired business outcomes. C1CX offers flexible, pay-per-user pricing that adjusts to variability and seasonality.
ConvergeOne is the “go to” solution provider for over 7,200 clients, solving their communication challenges and providing simple, long-term solutions that enable clients to focus on their business. As a trusted advisor, ConvergeOne puts their 25 years of experience to work for clients through professional services, cutting-edge technology platforms, certified software applications, proactive managed services and more