Infinite Convergence Solutions, a global leader in messaging and mobility, today announces Guaranty Trust Bank (UK) Limited (GTBank UK), a UK fully owned subsidiary of Guaranty Trust Bank Plc, one of the leading financial services providers in Nigeria, has selected Infinite Convergence’s Enterprise Messaging Service (EMS) as its next-generation messaging platform.
GTBank UK will now receive time critical system alerts and notifications via Infinite Convergence’s EMS in order to ensure action is taken in cases of outages and network issues.
“GT Bank was looking for an extremely reliable next-generation messaging platform for mission-critical communications to integrate with the incident and alerts management applications,” said Felix Adesola CIO of GTBank UK. “Through this partnership with Infinite Convergence for EMS, we now have a very reliable communication system for alerts and notifications to ensure the robustness of our systems management.”
Infinite Convergence’s industry-leading multi-channel messaging platform, EMS allows businesses to communicate with its customers, partners and clients globally via text, picture, video and audio messages, push notification and chat messages to foster customer loyalty and engage with customers across multiple channels of their choice – anytime, anywhere. EMS not only provides superior end-to-end secure messaging platform, but also provides a highly scalable and reliable messaging solution in a cost-effective manner, thus maximizing ROI for the enterprises
“As consumers demand more accessibility to services from banks via messaging, our award-winning EMS allows banks and other enterprises to meet these demands through customized communication solutions,” said Franz Obermayer, Regional Vice President, Europe at Infinite Convergence Solutions. “We are supporting an enterprise, like GTBank UK, with the means to improve service, reach and reliability for its highly demanding & mobile centric clients.”