CNP Technologies announced it has teamed up with 8×8, a leading provider of global cloud communications and customer engagement solutions, to offer the 8×8 cloud-based communications, collaboration, and contact center solution to its midmarket and enterprise customers.
“CNP Technologies is delighted to bring 8×8 to our portfolio of cloud communications, collaboration and contact center offerings to meet the needs of our diverse and expanding customer base,” said Dan Wohlbruck, Voice Services Manager for CNP Technologies. “Our pool of technical engineering staff has years of experience deploying and supporting unified communications and contact center solutions. Offering 8X8’s industry-recognized combined communications and contact center solution will allow us to help our joint clients with a secured, scalable and easy to deploy cloud communications infrastructure that delivers exceptional employee and customer engagement.”
A Leader in the 2017 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide for the sixth year in a row, 8×8 provides a single solution across voice, video, messaging, meetings and contact center together with actionable data that enables employees, partners and customers to work together more efficiently, innovate more regularly and solve problems more elegantly
“We are excited to partner with CNP and bring a clearly differentiated value proposition to their line of cloud communications and contact center solutions,” said Christopher Peters, Global Channel Chief for 8×8, Inc. “Our expertise in providing global midmarket and enterprise companies with a single solution to communicate, collaborate and access the organization’s most valuable data to provide an exceptional customer experience strategically aligns with CNP’s expertise in meeting the needs of this rapidly growing market segment.”