Twilio, the leading cloud communications platform announced the company has collaborated with Google Cloud to integrate Contact Center AI into Twilio Flex, the first fully programmable cloud contact centre platform. Google Cloud’s Contact Center AI is a solution that combines multiple AI products to improve the customer service experience, as well as the productivity of contact centres. Continue reading Twilio Announces New Integration with Google Cloud Contact Center AI →

Life just got a whole lot easier for the millions of people who use the industry-leading apps and services delivered by Cisco Collaboration and Google Cloud. Continue reading Cisco and Google Cloud embark on a journey to streamline work for 150M+ people →

RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions announced plans to integrate with Google Cloud’s new Contact Center AI, a solution that combines multiple AI products to improve the customer service experience, as well as the productivity of contact centres. Continue reading RingCentral Announces New Integration Plans with Google Cloud Contact Center AI →

KPMG International announced an integration of its Intelligent Interactions solution with Google Cloud’s new Contact Center AI, a solution that combines multiple artificial intelligence (AI) products to improve the customer service experience and productivity of contact centres. Continue reading KPMG Announces New Integration with Google Cloud Contact Center AI →

Vonage, a business cloud communications leader, has launched an integration with Google Cloud’s new Contact Center AI, a solution that combines multiple AI products to improve the customer experience and the productivity of contact centres. Continue reading Vonage Announces New Integration with Google Cloud Contact Center AI →

Appian announced integration with Google Cloud’s new Contact Center AI, a solution that combines multiple AI products to improve customer service experience and the productivity of contact centers.This further demonstrates Appian’s commitment to delivering an integrated customer experience across channels and customer touchpoints with Appian’s Intelligent Contact Center™ (ICC) Platform. Continue reading Appian Announces New Integration with Google Cloud Contact Center AI →