Qualtrics, the leader and creator of the experience management (XM) category, announced Flight Centre, one of the world’s largest travel retailers and flagship brand of Flight Centre Travel Group, is using Qualtrics® AI to enhance customer experience and agent productivity through a new ability to analyse and respond to every piece of structured and unstructured customer feedback being shared with the company. Continue reading Flight Centre takes off with new AI-powered customer experience program with Qualtrics
Daily Archives: May 29, 2024
Vee24 and Zappix Partner to Revolutionize Digital Customer Service
Zappix, a leading provider of AI-powered Digital Engagement Platform, announced a strategic partnership with Vee24, a leader in transforming digital customer engagement. Continue reading Vee24 and Zappix Partner to Revolutionize Digital Customer Service