Monthly Archives: November 2025

Who's Buying What?

Telefónica Germany Selects Amdocs to Deploy GenAI Use Cases and Extend its Billing Platform

Amdocs, a leading provider of software and services to communications and media companies, announced an expanded collaboration with Telefónica Germany, one of Germany’s largest quad-play service providers, to deploy new GenAI use cases and extend its billing platform for both consumer and enterprise services for an additional three years. Continue reading Telefónica Germany Selects Amdocs to Deploy GenAI Use Cases and Extend its Billing Platform →

Technology

Quiq Advances Contact Centre Quality Management with New Agentic AI Analyst

Quiq, the leader in enterprise-grade agentic AI for CX innovation, announced agentic AI powered Quality Management. Aptly named Conversation Analyst, this powerful agentic AI solution analyses every AI and human agent conversation across voice, web chat, SMS, and other asynchronous messaging platforms, like Apple Messages for Business and WhatsApp. Continue reading Quiq Advances Contact Centre Quality Management with New Agentic AI Analyst →

Partnerships

Pindrop Partners with BT to Strengthen Enterprise Call Security Across the UK

Pindrop, a global leader in authentication and fraud detection, announced a strategic partnership with BT, one of the world’s leading communications service providers, to bring cutting-edge voice security solutions to BT Group’s enterprise customers across the UK. Continue reading Pindrop Partners with BT to Strengthen Enterprise Call Security Across the UK →

Technology

Wonderful Secures $100M to Drive Enterprise Adoption of AI Agents Globally

Wonderful, the company building an enterprise agent platform, announced a $100 million Series A funding round led by Index Ventures, with participation from Insight Partners and IVP, along with existing investors Bessemer and Vine Ventures. Continue reading Wonderful Secures $100M to Drive Enterprise Adoption of AI Agents Globally →