Verint® (NASDAQ: VRNT), The CX Automation Company™, announced that it has entered into a definitive agreement to be acquired by Thoma Bravo, a leading software investment firm, in an all-cash transaction reflecting an enterprise value of $2 billion. Continue reading Verint Agrees to Be Acquired by Thoma Bravo for $2 Billion
All posts by Sam Heggie-Collins
The AA selects boost.ai to deliver AI Agent within 30 days for Millions of UK Drivers
boost.ai announced it has been selected by The AA, a leading UK-based provider of breakdown and insurance services, to support the next phase of its digital service transformation, using AI agents built on boost.ai’s trusted hybrid AI platform. Continue reading The AA selects boost.ai to deliver AI Agent within 30 days for Millions of UK Drivers
Five9 Launches New Integration in Epic Toolbox
Five9, provider of the Intelligent CX Platform, announced the launch of Five9 Fusion for Epic, an integration with Epic, one of the world’s most widely used electronic health record (EHR) systems. Continue reading Five9 Launches New Integration in Epic Toolbox
Cognigy is a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
Cognigy, a global leader in AI-powered customer service solutions, announced that the company has been named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for its platform Cognigy.AI. Access a complimentary copy of the report. Continue reading Cognigy is a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms
Krisp Launches AI Voice Translation v2.0 to Power Real-Time Multilingual Communication and Enhance Customer Experience in Call Centres
Krisp, the leader in real-time voice AI technology, announced the launch of AI Voice Translation v2.0, the second iteration of its AI-powered voice interpretation solution designed for conversations between human agents and customers. Continue reading Krisp Launches AI Voice Translation v2.0 to Power Real-Time Multilingual Communication and Enhance Customer Experience in Call Centres
Upland RightAnswers is Now Available in AWS Marketplace
Upland Software, Inc., a leader in AI-powered knowledge and content management software, has announced that Upland RightAnswers is now available in AWS Marketplace, a digital catalogue with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Continue reading Upland RightAnswers is Now Available in AWS Marketplace