NICE and LiveVox announced that NICE has entered a definitive agreement to acquire LiveVox, a leading AI-driven proactive outreach provider. Continue reading NICE to acquire LiveVox
Category Archives: Acquisitions & Mergers
Mitel Closes on Transaction with Atos to Acquire Unify
Mitel, a global leader in business communications, announced it has closed on its previously published plans to acquire Unify, the Unified Communications and Collaboration (UCC) and Communication and Collaboration Services businesses (CCS) of the Atos group. Continue reading Mitel Closes on Transaction with Atos to Acquire Unify
Diabolocom announces the acquisition of Phedone
Diabolocom, the European leader in cloud-based customer interaction management solutions for contact centres, announced its acquisition of the start-up Phedone and introduced its artificial intelligence solutions. Continue reading Diabolocom announces the acquisition of Phedone
Contentsquare Enters Definitive Agreement to Acquire Heap
Contentsquare, a global leader in digital experience analytics, announced it has signed a definitive agreement to acquire leading product analytics platform Heap. Continue reading Contentsquare Enters Definitive Agreement to Acquire Heap
Concentrix and Webhelp complete merger, creating a new global CX leader
Concentrix Corporation, a leading global provider of customer experience (CX) services and technologies, announced it has closed its combination with Webhelp and the integration of the two companies is underway. While the combined company finalizes its permanent name, it will operate under the trade name Concentrix + Webhelp. Continue reading Concentrix and Webhelp complete merger, creating a new global CX leader
Concentrix and Webhelp Complete Merger
Concentrix Corporation, a leading global provider of CX services and technologies, announced it has closed its combination with Webhelp and the integration of the two companies is underway. While the combined company finalizes its permanent name, it will operate under the trade name Concentrix + Webhelp. Continue reading Concentrix and Webhelp Complete Merger