Concentrix Corporation, a leading global provider of customer experience (CX) services and technologies, announced it has closed its combination with Webhelp and the integration of the two companies is underway. While the combined company finalizes its permanent name, it will operate under the trade name Concentrix + Webhelp. Continue reading Concentrix and Webhelp complete merger, creating a new global CX leader
Category Archives: Acquisitions & Mergers
Concentrix and Webhelp Complete Merger
Concentrix Corporation, a leading global provider of CX services and technologies, announced it has closed its combination with Webhelp and the integration of the two companies is underway. While the combined company finalizes its permanent name, it will operate under the trade name Concentrix + Webhelp. Continue reading Concentrix and Webhelp Complete Merger
Salesforce Signs Definitive Agreement to Acquire Airkit.ai
Salesforce has signed a definitive agreement to acquire Airkit.ai, a creator of AI powered customer service applications and experiences. Continue reading Salesforce Signs Definitive Agreement to Acquire Airkit.ai
ResultsCX Expands European Operations with the Acquisition of Zevas
ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and 500 firms, announced its further expansion in Europe through the acquisition of Zevas Communications, an Irish CXM company. Continue reading ResultsCX Expands European Operations with the Acquisition of Zevas
Engageware Acquires Aivo
Engageware, the market leader in cloud-based customer engagement software, announced the acquisition of Aivo, a globally recognized leader and innovator in conversational and generative AI technology. Continue reading Engageware Acquires Aivo
Inbenta Acquires Horizn, Adding Interactive Product Demos to Inbenta’s Customer Experience Platform
Inbenta, an AI platform purpose-built to optimize customer experience, announced its acquisition of Horizn, a provider of easy to embed interactive product demos, further expanding Inbenta’s customer experience platform. Continue reading Inbenta Acquires Horizn, Adding Interactive Product Demos to Inbenta’s Customer Experience Platform