Gig customer service (GigCX) leader Limitless has appointed Iain Regan as Chief Customer Officer. The appointment will support a growing number of GigCX engagements that are transforming the way customer service is delivered by the world’s largest brands. Continue reading Limitless Appoints Iain Regan as Chief Customer Officer
Category Archives: Appointments
Quantanite Expands U.S. Leadership Team with Industry Veterans Chance Myers and Robert Serretti
Quantanite, a customer experience and digital outsourcing solutions provider for the world’s fastest-growing companies, has added two recognized CCaaS and Business Process Outsourcing (BPO) veterans to spearhead its North American sales team. Chance Myers joins as vice president of customer solutions, and Robert Serretti as senior director of customer solutions. Continue reading Quantanite Expands U.S. Leadership Team with Industry Veterans Chance Myers and Robert Serretti
Cyara Accelerates Growth With Senior Global Appointments
Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, has appointed Max Lipovetsky to the role of VP Products and Russ Hellmann to VP Growth Marketing, as it accelerates its global foothold. Continue reading Cyara Accelerates Growth With Senior Global Appointments
8×8 appoints Claire Snow as Regional Vice President EMEA – Channel Sales
Showing its commitment to the channel, 8×8 has appointed Claire Snow as Regional Vice President EMEA, Channel Sales. Claire’s role will see her work closely with 8×8’s growing number of partners, ensuring a strong match between them and 8×8 to deliver channel and customer needs. Continue reading 8×8 appoints Claire Snow as Regional Vice President EMEA – Channel Sales
TTEC Expands Senior Leadership Team as a Springboard for Growth
TTEC, one of the largest global CX technology and services innovators for digital CX transformation, announced Dave Seybold as CEO, TTEC Digital, and Shelly Swanback as President in addition to her role as CEO, TTEC Engage. Continue reading TTEC Expands Senior Leadership Team as a Springboard for Growth
Market-defining Gartner Analyst Jim Davies Joins Calabrio as Chief Experience Officer
Jim Davies, the former Gartner analyst who helped define and nurture the market segments for workforce optimisation (WFO), workforce engagement management (WEM), and voice of the customer (VoC) solutions has joined Calabrio, the workforce performance company, as Chief Experience Officer (CXO). Continue reading Market-defining Gartner Analyst Jim Davies Joins Calabrio as Chief Experience Officer