Genesys, a global cloud leader in AI-powered experience orchestration, announced Daniel Bailey has joined the company as senior vice president and regional sales leader of Europe, Middle East and Africa (EMEA). Continue reading Genesys Appoints Daniel Bailey as Senior Vice President, Regional Sales Leader for EMEA
Category Archives: Appointments
Hyperoptic Welcomes Two Industry Experts to Bolster Customer Service Leadership Team
Hyperoptic, the UK’s leading alternative full-fibre broadband provider, announces the appointment of two seasoned professionals to key positions within its customer service leadership team. Continue reading Hyperoptic Welcomes Two Industry Experts to Bolster Customer Service Leadership Team
Emplifi Appoints Ohad Hecht To CEO Role As Company Moves Into Accelerated Growth Mode
Emplifi, a leading customer engagement platform, announced Ohad Hecht as its new CEO. Hecht takes over the top leadership position during a pivotal time for Emplifi as the company transitions from “build-mode” into an accelerated growth phase. Continue reading Emplifi Appoints Ohad Hecht To CEO Role As Company Moves Into Accelerated Growth Mode
Twilio Announces CEO Transition
Twilio has announced that Khozema Shipchandler, formerly President of Twilio Communications, has been appointed Chief Executive Officer and will join the company’s Board of Directors, effective immediately. Continue reading Twilio Announces CEO Transition
LivePerson Names John Sabino as CEO
LivePerson, the global leader in enterprise conversations, announced that its Board of Directors has appointed John Sabino as CEO, effective January 10, 2024. Continue reading LivePerson Names John Sabino as CEO
Rebecca Martin Joins Glia as Chief Marketing Officer
Glia, the customer interaction leader unifying Digital Customer Service (DCS), call centre and automation on a single platform, has expanded its executive leadership team, appointing Rebecca Martin as its first Chief Marketing Officer. Continue reading Rebecca Martin Joins Glia as Chief Marketing Officer