Jacada, a leading global provider of digital and call center technology that delivers multi-channel experience and process automation to boost self-service and customer satisfaction, announces the appointment of Yochai Rozenblat, as the new CEO of the company, replacing Guy Yair who is leaving for personal reasons. Continue reading Jacada Appoints New CEO– Yochai Rozenblat
Category Archives: Appointments
8×8 Promotes Dejan Deklich to Executive Vice President and Chief Product Officer
8×8 announced it has promoted Dejan Deklich to executive vice president and chief product officer, where he will now be responsible for overseeing the company’s engineering, product management and DevOps efforts. Continue reading 8×8 Promotes Dejan Deklich to Executive Vice President and Chief Product Officer
Zendesk Adds Former New Relic, Salesforce, Oracle Executive to its Board of Directors
Zendesk announced the appointment of Hilarie Koplow-McAdams to its Board of Directors. Koplow-McAdams brings deep global enterprise software sales expertise to Zendesk, having formerly held executive leadership positions at New Relic, Salesforce, Intuit, and Oracle. Continue reading Zendesk Adds Former New Relic, Salesforce, Oracle Executive to its Board of Directors
Puzzel appoints new General Manager for Bulgaria and Director of Central and Eastern Europe, supporting growth plans
Puzzel has announced the appointment of Petr Bocek as General Manager of its Bulgarian office and Director, Business Development Central and Eastern Europe. Bocek’s appointment forms part of Puzzel’s expansion plans in the geographic region. Puzzel already has operations throughout the Nordic countries and the UK and is establishing a subsidiary in Finland, following its recent strategic agreement with If, the insurance company that operates across the Nordic and Baltic region, as well as to support local customers. Continue reading Puzzel appoints new General Manager for Bulgaria and Director of Central and Eastern Europe, supporting growth plans
Semafone appoints new CFO as company growth continues to rocket
Semafone, the leading provider of data security and compliance solutions for contact centres has appointed John Donaldson to the role of Chief Finance Officer, as the company prepares to build on its record growth in 2016. Continue reading Semafone appoints new CFO as company growth continues to rocket
Serenova Announces Pascal Vincent as Chief Technology Officer
Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, announced that Pascal Vincent has joined the company as Chief Technology Officer. Vincent brings deep technical and market experience to Serenova’s management team, having led the development and delivery of industry-leading contact center products throughout his career. Continue reading Serenova Announces Pascal Vincent as Chief Technology Officer