Volvo Car UK has reinforced its commitment to customer service with the appointment of Nicola Langley as Customer Experience Development Manager. In the newly created role, which comes into effect immediately, Nicola will be responsible for ensuring all Volvo customers receive the premium experience to match the company’s range of new premium cars. Continue reading Volvo Car UK appoints Nicola Langley as Customer Experience Development Manager
Category Archives: Appointments
Serenova Appoints Tom Schollmeyer as New CEO to Lead Next Growth Phase
Serenova, the most globally scalable contact center-as-a-service (CCaaS) provider, announced the appointment of Tom Schollmeyer as Chief Executive Officer. Mr. Schollmeyer brings more than 20 years of contact center industry leadership including serving in key roles in executive management, technology and operations. Continue reading Serenova Appoints Tom Schollmeyer as New CEO to Lead Next Growth Phase
NewVoiceMedia appoints President and Chief Operating Officer to strengthen U.S. presence
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to have more successful conversations announced that it has appointed Dennis Fois as President and Chief Operating Officer to strengthen its executive team. Continue reading NewVoiceMedia appoints President and Chief Operating Officer to strengthen U.S. presence
Liquid Voice Expands Project Management Team To Meet Increasing Demand For Call Recording
Liquid Voice, one of the UK’s leading providers of interaction recording, quality management and analytics, has announced the appointment of Mark Biggin as Project Manager. In this role, he will be managing the project office which is responsible for installations on behalf of the company’s reseller partners situated throughout the UK and Ireland.
Continue reading Liquid Voice Expands Project Management Team To Meet Increasing Demand For Call Recording
Contact Center Industry Veteran Bill Devlin Joins ZOOM International to Lead Product Management
ZOOM International, a leader in workforce optimization and contact centre software announced the appointment of Bill Devlin to vice president of worldwide product management. He will lead product innovation and development for ZOOM and align the company’s vision and strategic initiatives—ultimately helping ZOOM maintain its second-to-none Net Promoter Score™ and growing its leadership position in the WFO industry. Continue reading Contact Center Industry Veteran Bill Devlin Joins ZOOM International to Lead Product Management
Avaya Names David Flood as RSL for Ireland
Avaya announces that David Flood is stepping up as head of the sales leadership team in Ireland, strengthening its position in both the UK and EMEA. David, who takes over as the Regional Sales Lead for Avaya Ireland from the departing Jason Flynn, brings over 22 years of experience to the role. Continue reading Avaya Names David Flood as RSL for Ireland