Nuance Communications, Inc. today announced its products and customer deployments were recognized for innovation and excellence at the 2019 Stevie Awards for Sales & Customer Service. Taking home several awards, Nuance, the pioneer and leader in conversational AI, reinforced its unparalleled expertise in delivering customer solutions that meet the needs of today’s enterprises, and drive impactful return on investment. Continue reading Nuance Recognized as Leader in Intelligent Customer Engagement →

Interactions, LLC, the world’s largest stand-alone artificial intelligence company, announced it won a Gold Stevie® Award in the Business Development Achievement of The Year category and a Bronze Stevie® Award for Innovation in Customer Service at the 13th annual Stevie Awards for Sales & Customer Service. Continue reading Interactions Honored with 2019 Gold and Bronze Stevie® Awards for Superior Customer Engagement Solutions →

Liveops, Inc., the leading provider of on-demand virtual call centre services, was presented with several awards in the 13th annual Stevie Awards for Sales & Customer Service, including recognition for their approach to outsourced call centre operations, workforce leadership, learning and development, and innovating customer service. Continue reading Liveops Awarded Top Recognition In 2019 Stevie® Awards For Sales & Customer Service →

iQor, a managed services provider of customer engagement and technology-enabled BPO solutions was presented with a Bronze Stevie® Award in the Customer Service or Call Center Training Practice of the Year category at the 13th annual Stevie Awards for Sales & Customer Service for providing clear career paths to leadership roles for hundreds of employees through its sQholar training program. Continue reading iQor Wins Bronze at 2019 Stevie Awards For Sales & Customer Service →