LogMeIn announced that its flagship intelligent customer engagement product, Bold360, was named a winner of the 2018 SaaS Awards for Best Product for Customer Services/ CRM. This global program celebrates the best and brightest in cloud computing and Bold360 was honored for its proven ability to help businesses support their customers in truly innovative ways. Continue reading Bold360 by LogMeIn Wins 2018 SaaS Award for Best Customer Service & CRM Product
Category Archives: Awards
NewVoiceMedia named by Forbes as one of world’s top 100 cloud companies
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has for the third consecutive year been named in the Forbes 2018 Cloud 100, the definitive list of top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures. Continue reading NewVoiceMedia named by Forbes as one of world’s top 100 cloud companies
Creative Virtual Wins Place on The Sunday Times Hiscox Tech Track 100
Creative Virtual, a world leader in customer and employee engagement, knowledge management and self-service solutions, is proud to announce the company has been listed in the 18th annual Sunday Times Hiscox Tech Track 100. Continue reading Creative Virtual Wins Place on The Sunday Times Hiscox Tech Track 100
eGain Solve™ named a KMWorld Trend-Setting Product for 2018
eGain, the leading provider of customer engagement solutions announced that eGain Solve, its digital-first omnichannel customer engagement suite, has been named a Trendsetting Product of 2018 by KMWorld Magazine. Continue reading eGain Solve™ named a KMWorld Trend-Setting Product for 2018
NewVoiceMedia wins 2018 Communications Solutions Products of the Year Award
NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions announced that the NVM Platform has won a TMC Communications Solutions Products of the Year Award. Continue reading NewVoiceMedia wins 2018 Communications Solutions Products of the Year Award
Sitel wins Implementation Award for CallMiner Technology
Sitel, the BPO subsidiary of Sitel Group, one of the world’s largest customer experience companies, was honored with the Implementation Award by Speech Technology magazine for achieving significant business benefits from its deployment of the CallMiner Eureka speech analytics solution and MyEureka portal. Continue reading Sitel wins Implementation Award for CallMiner Technology