Sensée/The Contact Company (TCC), a leading provider of customer service solutions, is thrilled to announce that it has been awarded a contract with Nespresso, the renowned global coffee brand. Continue reading Sensée/TCC Wins Contract With Nespresso to Enhance Customer Service Operations
Tag Archives: Sensée
Sensée creates a powerhouse in UK-based CX Outsourcing with purchase of The Contact Company
Work-from-home (WFH) CX Outsourcer Sensée is thrilled to announce today that it has purchased the business of The Contact Company, a renowned customer service centre based in Birkenhead, Liverpool. Continue reading Sensée creates a powerhouse in UK-based CX Outsourcing with purchase of The Contact Company
Sensée launches Surge emergency response service
Work-from-home CX specialist Sensée has launched an emergency response service for organisations needing extra trained personnel at short notice to manage spikes in customer contact. Continue reading Sensée launches Surge emergency response service
Majority of UK businesses still ill-equipped for a hybrid working future according to new survey
UK businesses are firmly committed to a flexible working future but the majority are still in the planning stage of their hybrid working projects according to a new industry survey of contact centre industry professionals. Continue reading Majority of UK businesses still ill-equipped for a hybrid working future according to new survey
Sensée’s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework
Sensée is delighted to announce that its LiveDesk™ application to create Digital Workplaces for hybrid working front and back-office environments is now available through Crown Commercial Service’s (CCS) G-Cloud 13 Government Framework to public sector organisations. Continue reading Sensée’s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework
Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition
Directors Club United Kingdom is delighted to announce the results for the 2021 edition of the UK National Innovation Awards competition. Continue reading Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition