Kura, a leading customer service outsourcing business, has announced a new partnership with Scottish Friendly, creating new careers in Glasgow. Continue reading UK leading customer service outsourcer to create Glasgow jobs following new contract win
Category Archives: Outsourcing
Ventrica partners with UK property specialist and software provider Zoopla to enhance customer support
Ventrica is delighted to announce a new partnership with Zoopla, the UK’s leading property website and software provider, to enhance customer experience. Continue reading Ventrica partners with UK property specialist and software provider Zoopla to enhance customer support
Transcosmos, the Japanese group, seeks opportunities for expansion in France and other European market
In the fiscal year ending March 2022, transcosmos had a record annual turnover of 354,085 billion yen (€2,477 billion), up by 13.4% over 2021. Operating revenue increased by 45.6% reaching 25,846 billion yen (about €180 million) for the first time. Continue reading Transcosmos, the Japanese group, seeks opportunities for expansion in France and other European market
ResQ creates 290 new jobs in Hull
ResQ, the leading outsourced contact centre specialist, has announced that it will be taking over the second floor of the Hammonds of Hull building, in addition to the first floor which they currently occupy. Continue reading ResQ creates 290 new jobs in Hull
Bill Gosling Outsourcing Acquires MattsenKumar
Bill Gosling Outsourcing (BGO), a global provider of omni-channel customer experience and accounts receivable management solutions, announced that it has acquired MattsenKumar (MK), a leading provider of third-party contact centre quality services, business/knowledge process outsourcing, data analytics, and innovation and strategy services based in India. Continue reading Bill Gosling Outsourcing Acquires MattsenKumar
Firstsource Hits 500-Employee Milestone in West Midlands in First Year
Firstsource, a global provider of BPM services and a RP-Sanjiv Goenka Group company, is proud to announce it has grown to 500 employees in one year at its Birmingham office. This far exceeds its goal of creating 360 new jobs in the West Midlands. Continue reading Firstsource Hits 500-Employee Milestone in West Midlands in First Year