HiOctave, the AI software company helping small and mid‑sized businesses (SMBs) automate and personalize customer experiences, announced its launch and $15M in financing, led by Vinod Khosla and Khosla Ventures. Continue reading HiOctave Announces $15M Funding to Bring Verticalized AI + Human Customer Experiences and Booking Agents to SMBs
Category Archives: Technology
Afiniti Announces Partnership With Five9
Afiniti Inc., a global provider of artificial intelligence and customer experience optimization announced its partnership with Five9, the intelligent CX platform provider. Continue reading Afiniti Announces Partnership With Five9
Oracle AI Agents Help Marketing, Sales, and Service Leaders Unlock New Revenue Opportunities
Oracle announced new role-based AI agents within Oracle Fusion Cloud Applications to help customer experience (CX) leaders unlock new revenue opportunities. Continue reading Oracle AI Agents Help Marketing, Sales, and Service Leaders Unlock New Revenue Opportunities
Pindrop Brings Advanced AI Fraud Detection Across Communication Channels with Webex by Cisco
Pindrop, a global leader in voice authentication, fraud and deepfake detection, announced a strategic partnership with Webex by Cisco, a leading provider of collaboration technologies powering customer and employee experiences, to bring Pindrop’s enterprise-grade solutions to the Webex Suite and Webex Contact Center. Continue reading Pindrop Brings Advanced AI Fraud Detection Across Communication Channels with Webex by Cisco
Aspect and Cresta Partner to Power Workforce Planning with Agentic AI
Aspect, a leader in workforce engagement management, announced its partnership with Cresta, the leading contact centre AI platform for human and AI agents. Continue reading Aspect and Cresta Partner to Power Workforce Planning with Agentic AI
Caledonian Sleeper discovers its dream CRM solution with Node4
The Scottish Government-owned Caledonian Sleeper is the only overnight rail journey between Scotland and London. With a rich history dating back over 150 years, the service provides a practical, stress-free way for business and leisure travellers to arrive fresh, relaxed, and breakfasted in the heart of their destination in time for a full day of meetings or sightseeing. Continue reading Caledonian Sleeper discovers its dream CRM solution with Node4