Mlytics, a company focused on web optimization solutions and augmenting technology video stream companies, is introducing a new addition to their platform, a GPT-powered Mlytics AI Assistant. Continue reading Mlytics Unveils AI-Powered Conversational Chatbot, Revolutionizing Customer Experience
Category Archives: Technology
BT partners with ServiceNow to simplify contact centre transformation
BT announced a new era in its partnership with ServiceNow, the leading digital workflow company that makes the world work better for everyone, with plans to launch a turnkey, contact-centre-as-a-service (CCaaS) package integrating digital workflows, global communications and a cloud-hosted contact centre platform. Continue reading BT partners with ServiceNow to simplify contact centre transformation
PolyAI launches in AWS Marketplace
PolyAI, a leading global provider of customer-led voice assistants, announced its products are now available on AWS Marketplace – Amazon’s digital catalogue that makes it easy for enterprises to find, buy, deploy, and manage third-party software, data, and services that run on Amazon Web Services (AWS). Continue reading PolyAI launches in AWS Marketplace
Vonage Partners with Meta to Enable Secure and Instant Payments through WhatsApp in Singapore
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has partnered with WhatsApp as a Business Solution Provider, to launch payments on the messaging app in Singapore. Continue reading Vonage Partners with Meta to Enable Secure and Instant Payments through WhatsApp in Singapore
Zoom Partners with Anthropic to Expand Federated Approach to AI
Zoom announced a strategic partnership with and investment in Anthropic, an AI safety and research company working to build reliable, interpretable, and steerable AI systems. Continue reading Zoom Partners with Anthropic to Expand Federated Approach to AI
Business Systems brings ForeSight Voice Mining to the UK market to unlock real time, actionable insights from voice communications
Business Systems (UK) Ltd, a leading provider of compliance and customer experience solutions has signed a channel partner agreement with NTT TechnoCross Corporation, a global provider of cutting-edge technology solutions. Continue reading Business Systems brings ForeSight Voice Mining to the UK market to unlock real time, actionable insights from voice communications