Tag Archives: Business Systems

Business Systems, TCC and Recordsure Join Forces to Provide Comprehensive Expertise and Guidance on New Consumer Duty Regulations

Business Systems, a leading provider of compliance and customer experience solutions, and TCC, a renowned consultancy firm specialising in financial services, and Recordsure, a unique AI RegTech provider, announced they are joining forces to provide advisory services and ongoing support to address the new Consumer Duty regulations. Continue reading Business Systems, TCC and Recordsure Join Forces to Provide Comprehensive Expertise and Guidance on New Consumer Duty Regulations

Business Systems Named As Supplier On Crown Commercial Service’s Network Services 3 Framework

Business Systems, a leading provider of compliance and customer experience solutions has been named as a supplier on Crown Commercial Service’s (CCS) Network Services 3 framework (RM6116) for Communication Platform as a Service, Contact Centre Services, and Inbound Telephony Services. Continue reading Business Systems Named As Supplier On Crown Commercial Service’s Network Services 3 Framework

40% of CX Leaders are unsure as to how to deliver customer satisfaction, as the primary contact moves away from voice to self-service, Bots and AI

Consumers are now looking for more digital and self-service options when contacting a business. How can businesses address this need? Continue reading 40% of CX Leaders are unsure as to how to deliver customer satisfaction, as the primary contact moves away from voice to self-service, Bots and AI