Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimize the returns process, and deliver a frictionless experience for both consumers and retailers. Continue reading Manhattan Associates Transforms Retail Returns
Category Archives: Technology
WebWhiz Launches New Artificial Intelligence Chatbots to Revolutionize Customer Support
WebWhiz has launched its groundbreaking AI chatbot platform. Designed to become a seamless extension for websites, this revolutionary tool is capable of answering customer queries instantly, day or night. Continue reading WebWhiz Launches New Artificial Intelligence Chatbots to Revolutionize Customer Support
MessageDesk Announces $1.6M Series Seed
MessageDesk, a text messaging software for small to mid-sized businesses (SMBs), announced its successful $1.6M million Seed investment. Continue reading MessageDesk Announces $1.6M Series Seed
Sprinklr Expands Partnership with Google Cloud to Unify Customer Experience with AI
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the integration of the Sprinklr AI+ platform with Google Cloud’s Vertex AI for unified customer experience management. Continue reading Sprinklr Expands Partnership with Google Cloud to Unify Customer Experience with AI
Zoom introduces Zoom AI Companion
Zoom Video Communications, Inc., announced that Zoom AI Companion (formerly Zoom IQ), the company’s generative AI digital assistant, is now included at no additional cost for customers with the paid services in their Zoom user accounts¹. Continue reading Zoom introduces Zoom AI Companion
Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centres Using Maestro
Bandwidth, a leading global enterprise cloud communications company, announced it is partnering with Google and Cognigy to launch AIBridge, which enables enterprises to easily deploy voice-based AI tools in front of their contact centres–resolving calls faster and more efficiently in the communications cloud. Continue reading Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centres Using Maestro