Inbenta, a natural language processing, and artificial intelligence company announced a partnership with Australian-based Bluleader, a digital customer experience firm. The partnership brings Inbenta’s AI-powered chatbot technology to a market where customer first has become the standard, ushering in two important value propositions: improving all-around customer service and re-uniting the bond between valued customer experience and brand loyalty. Continue reading Inbenta and Bluleader Announce Partnership to Enhance the Customer Experience With AI-Powered Technology
Category Archives: Partnerships
Group Elite and Multiple Customers Switch to Verint as Their Global Solution Provider to Enhance Success
Verint® announced that Group Elite Communications—a leading professional services organization dedicated to the installation, support, consulting and sales of enterprise workforce optimization and other solutions in the Americas and EMEA regions—recently and strategically replaced its relationship with another WFO vendor to join the Verint partnership program and service the market with excellence. Continue reading Group Elite and Multiple Customers Switch to Verint as Their Global Solution Provider to Enhance Success
Resilient plc and Business Systems (UK) Ltd partner to address market demand for GDPR and MiFID II compliance solutions
Resilient plc and Business Systems (UK) Ltd, announced a strategic partnership to address the growing market demand for call recording solutions enabling compliance to both MiFID II and GDPR. These forthcoming regulations, due to come into UK law in January 2018 and May 2018 respectively, place great demands on organisations that need to record their business telephone calls, with significant penalties for firms that are non-compliant. Continue reading Resilient plc and Business Systems (UK) Ltd partner to address market demand for GDPR and MiFID II compliance solutions
Webhelp and Content Guru Unveil Customer Engagement Partnership
Content Guru has entered into an important new partnership with leading global customer experience expert, Webhelp. This partnership will see the delivery of award-winning storm® Customer Engagement Hub™ and Cloud Contact Centre services to Webhelp’s enterprise clients across Europe and beyond. Continue reading Webhelp and Content Guru Unveil Customer Engagement Partnership
Grandstream and Corptel Announce Partnership in the UK
Corptel, a voice and data distributor, and Grandstream, connecting the world since 2002 with award-winning SIP unified communication solutions, announced a new partnership. Under this partnership, resellers throughout the UK can now purchase Grandstream’s VoIP solutions from Corptel Distribution, who offers value-added services such as pre and post sales customer service. Continue reading Grandstream and Corptel Announce Partnership in the UK
8×8 and Aryaka Partner to Enhance Cloud Communications for Global Enterprises
8×8, Inc, the world’s first Communications Cloud provider, and Aryaka®, the leading global SD-WAN provider announced that they are entering a strategic partnership that will improve the performance and reliability of business-critical cloud unified communications. This will enable global mid-market and enterprise companies to enhance business communications, collaboration and customer engagement for their employees, customers and partners around the world. Continue reading 8×8 and Aryaka Partner to Enhance Cloud Communications for Global Enterprises