Cirrus, a pioneer in exceptional customer experience solutions, has partnered with Redcentric, the UK’s most comprehensive managed IT service provider. Continue reading Cirrus Partners with Redcentric to Support Organisations Through Their Digital Transformation Journeys
Category Archives: Partnerships
Yellow.ai and Infobip partner to elevate conversational experience globally with Gen AI-powered customer support automation
Yellow.ai, a global leader in generative AI-powered customer service automation, announced its strategic partnership with global cloud communications platform Infobip to enable enterprises with AI-powered customer support and deliver elevated customer experiences. Continue reading Yellow.ai and Infobip partner to elevate conversational experience globally with Gen AI-powered customer support automation
Aucera™ and TouchPoint One Announce Strategic Partnership to Transform Employee and Customer Experience
Aucera™, the new identity of DialAmerica, one of the nation’s largest privately held customer experience and contact centre providers, announced a strategic partnership with TouchPoint One. Continue reading Aucera™ and TouchPoint One Announce Strategic Partnership to Transform Employee and Customer Experience
Dixa announces partnership with Ada to deliver nextgen AI-powered customer service experiences
Dixa, the conversational customer service platform, announces its strategic partnership with Ada, the AI-native customer service automation company. Together, the two companies will deliver seamless AI-powered automation across the entire customer journey. Continue reading Dixa announces partnership with Ada to deliver nextgen AI-powered customer service experiences
Vodafone and Microsoft sign 10-year strategic partnership to bring generative AI, digital services and the cloud to more than 300 million businesses and consumers
Vodafone and Microsoft Corp., announced a new, far-reaching 10-year strategic partnership that leverages their respective strengths in offering scaled digital platforms to more than 300 million businesses, public sector organizations, and consumers across Europe and Africa. Continue reading Vodafone and Microsoft sign 10-year strategic partnership to bring generative AI, digital services and the cloud to more than 300 million businesses and consumers
Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership
Cirrus, a leading contact centre solutions supplier, has joined forces with DuoCall MSP, a renowned managed service provider for small to medium-sized businesses in the contact centre market. Continue reading Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership