T-Mobile and Google Cloud announced plans to transform customer experiences for wireless customers everywhere, leveraging Google Cloud’s expertise in data analytics, artificial intelligence (AI), and machine learning (ML), and its extensive portfolio of leading 5G and edge computing products and solutions. Continue reading T-Mobile Teams up with Google Cloud to Transform Customer Experiences
Category Archives: Partnerships
Alchemer Launches Microsoft Teams Integration
Alchemer – a global leader in Customer Experience (CX) and enterprise feedback technology – announced the launch of its Microsoft Teams integration, which automates delivering customer and employee feedback directly into Teams channels. Continue reading Alchemer Launches Microsoft Teams Integration
Uniphore Announces Partnership With Avaya
Uniphore, the leader in Conversational AI and Automation announced a strategic partnership with Avaya, a global leader in solutions to enhance and simplify communications and collaboration, to bring its integrated Conversational AI and communications platform to customers across the Middle East and African (MEA) region. Continue reading Uniphore Announces Partnership With Avaya
ConvergeOne Collaborates with Redox to Deliver an Improved Patient Experience for Healthcare Organizations
ConvergeOne, the preeminent services-led provider of cloud, collaboration and digital modernization solutions, and Redox, the market-leading healthcare interoperability solution, announced a collaborative partnership. Continue reading ConvergeOne Collaborates with Redox to Deliver an Improved Patient Experience for Healthcare Organizations
Avaya and Wavenet Partner to Bring Cloud-Based Experience Platform to UK Customers
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, this week announced a strategic partnership with Wavenet, an award-winning cloud provider of telecoms and technology solutions, as a wholesale service provider and Tier 1 Value-Added Reseller of Avaya OneCloud™ across the UK. Continue reading Avaya and Wavenet Partner to Bring Cloud-Based Experience Platform to UK Customers
Avaya Partners with Startek® to Support Global Businesses Through Packaged CX Offering
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, has signed a memorandum of understanding (MoU) with Startek®, a global customer experience (CX) solutions provider, that will see the two companies partner to make it easier for global businesses to meet the ever-evolving needs of their customers. Continue reading Avaya Partners with Startek® to Support Global Businesses Through Packaged CX Offering