Solutions by Text, a compliance-first provider of enterprise text messaging solutions focused on consumer financial services, announced an integration with LiveVox, a leading cloud-based provider of customer service and digital engagement tools. Continue reading Solutions by Text Joins the LiveVox Partner Ecosystem
Category Archives: Partnerships
SADA Partners with Google Cloud to Deliver Contact Center AI Platform
SADA, a leading business and technology consultancy and award-winning Google Cloud Partner, announced it is officially a delivery partner for Google Cloud’s Contact Center AI Platform. As a delivery partner, SADA will offer and deploy Google Cloud’s enterprise-grade, AI-powered cloud contact centre solution globally. Continue reading SADA Partners with Google Cloud to Deliver Contact Center AI Platform
Presidio Expands Partnership with Microsoft to Accelerate Hybrid Cloud Innovation and Adoption
Presidio, Inc., a global digital services and solutions provider has signed a new partnership agreement with Microsoft to co-invest to help customers advance their digital transformation and hybrid cloud innovation. Continue reading Presidio Expands Partnership with Microsoft to Accelerate Hybrid Cloud Innovation and Adoption
Vonage partners with Arsaga Partners
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, partners with Arsaga Partners, a Tokyo-based company that specializes in developing and designing apps and web services, to deliver comprehensive, customized technology solutions to innovative businesses throughout Japan. Continue reading Vonage partners with Arsaga Partners
T-Mobile Teams up with Google Cloud to Transform Customer Experiences
T-Mobile and Google Cloud announced plans to transform customer experiences for wireless customers everywhere, leveraging Google Cloud’s expertise in data analytics, artificial intelligence (AI), and machine learning (ML), and its extensive portfolio of leading 5G and edge computing products and solutions. Continue reading T-Mobile Teams up with Google Cloud to Transform Customer Experiences
Alchemer Launches Microsoft Teams Integration
Alchemer – a global leader in Customer Experience (CX) and enterprise feedback technology – announced the launch of its Microsoft Teams integration, which automates delivering customer and employee feedback directly into Teams channels. Continue reading Alchemer Launches Microsoft Teams Integration