Salesforce announced myEinstein, powerful machine learning platform services that enable admins and developers of all skill levels to build custom AI apps across Salesforce with clicks, not code. Now every Trailblazer—the hundreds of millions of individuals using Salesforce to drive innovation, transform their companies and grow their careers—are armed with the tools they need to deliver smarter and more personalized customer experiences. Continue reading Salesforce Introduces myEinstein, Empowering Everyone to Build Custom AI-Powered Apps
Salesforce Introduces the Quip Collaboration Platform
Salesforce announced the Quip Collaboration Platform, enabling teams to collaborate faster and more interactively in one live document. Now featuring Live Apps, applications embedded into Quip with real-time data, all relevant content for any project can be gathered on a single canvas. Salesforce has developed Live Apps for Salesforce records, calendars, kanban boards and more, and partner-built Live Apps are being developed by DocuSign, Lucidchart, New Relic and more. Continue reading Salesforce Introduces the Quip Collaboration Platform
Salesforce Introduces myTrailhead—Reinventing Learning For Every Trailblazer
Salesforce announced myTrailhead, enabling businesses to reinvent corporate learning and enablement. Salesforce launched Trailhead in 2014 with a mission to create a gamified online learning platform that empowers anyone to skill-up for a job in the thriving Salesforce Economy. Continue reading Salesforce Introduces myTrailhead—Reinventing Learning For Every Trailblazer
Cisco Announces World’s First AI-Powered Voice Assistant for Meetings
AI-powered voice assistants are changing the way we live. Hundreds of millions of people use these assistants regularly to check the weather, wake up on time, and find their way around town. Yet there have been no virtual assistants to help us at work— until now. Today at Cisco Partner Summit, we announce Cisco Spark™ Assistant. It is the world’s first enterprise-ready voice assistant for meetings. Continue reading Cisco Announces World’s First AI-Powered Voice Assistant for Meetings
VoiceSage Helps Express Gifts Deliver Customer Satisfaction – And £1m In New Business
Home shopping service leader Express Gifts Ltd said that use of VoiceSage’s customer engagement platform is proving to be a key element in helping the firm to become a truly ‘digital first’ business. Continue reading VoiceSage Helps Express Gifts Deliver Customer Satisfaction – And £1m In New Business
Customer Service within the Retail Sector AI-Powered Chat
Instead of searching through a website or mobile app on their own, today’s consumers prefer to engage in conversation with AI-powered chat, whether that be in the form of chatbots or virtual assistants or messenger apps. Continue reading Customer Service within the Retail Sector AI-Powered Chat