Ventrica is delighted to announce the appointment of two highly respected members of the CX community to help deliver ambitious growth plans. Continue reading Ventrica adds top talent to commercial function
Fuel Card Services achieves productivity uplift using Noetica’s Dialling Solution for Sales and Service Calls
Fuel Card Services Ltd (FCS) is one of the UK’s largest independent fuel card agents, with over 250 staff across four locations. Continue reading Fuel Card Services achieves productivity uplift using Noetica’s Dialling Solution for Sales and Service Calls
Odigo launches Odigo AI Orchestrator, unleashing the power of AI for exceptional customer journeys
Odigo announces the launch of its AI Orchestrator offering to help UK businesses deliver a more personalised and efficient customer experience. Continue reading Odigo launches Odigo AI Orchestrator, unleashing the power of AI for exceptional customer journeys
Cognizant and Microsoft announce global partnership to expand adoption of generative AI in the enterprise
Cognizant and Microsoft announced an expanded partnership with the goal of making Microsoft’s generative AI and Copilots available to millions of users, to transform enterprise business operations, enhance employee experiences and accelerate cross-industry innovation. Continue reading Cognizant and Microsoft announce global partnership to expand adoption of generative AI in the enterprise
Netcall launches Liberty Converse CX
Netcall plc, the leading provider of intelligent automation and customer engagement software, is pleased to announce the launch of Liberty Converse CX, its next generation AI-powered contact centre solution. Continue reading Netcall launches Liberty Converse CX
SugarCRM and Liferay Partner to Support Digital Business Communities
SugarCRM, provider of the award-winning AI-driven sales automation platform, announced a new technology partnership with Liferay. Continue reading SugarCRM and Liferay Partner to Support Digital Business Communities